Shipping & Returns

All orders in Australia

Shipping is FREE within Australia with Australia Post.

The estimated time of delivery is between 2 to 5 business days and we will send you an email with the tracking number.

Vault of Love offers Same Day/90mins Delivery within 20 km of Sydney CBD - Please contact hello@vaultoflove.com to check delivery availability.

International Shipping

Vault of Love offers flat rate shipping for NZ and the USA.

Other shipping rates will be calculated at checkout depending on the destination of your chosen item.

Buyers are responsible for any taxes, duties or charges from their country.

NZ	$40AUD
USA	$60AUD
Other Countries	To be calculated at checkout

Returns

No Returns are accepted.

All items are final sale and cannot be returned for a refund or exchange, unless in accordance with Australian Consumer Law.

Vault of Love guarantees 100% Authenticity and quality of the product. We do not carry and sell products below 'Good' condition. Please see below for our condition rating system.

Pristine	Never worn or unused item Comes in an original dust bag, tags and box with Authenticity card (if applicable)
Great	Worn once to twice Comes in an original dust bag and box with Authenticity card (if applicable)
Good	Worn more than twice but in great condition Comes in an original dust bag or box, sometimes neither

If you're worried about sizing, we recommend visiting the specific brand website or store to make sure you have the correct size.